Google Captcha error during user account creation

Incident Report for Blend

Resolved

Google Recaptcha has been fixed and re-enabled for all customers who had it enabled previously.

Posted Jan 13, 2025 - 22:00 UTC

Update

Google Recaptcha has been fixed and re-enabled for all customers who had it enabled previously.

Posted Jan 13, 2025 - 21:58 UTC

Update

The issue is currently mitigated through temporarily disabling Google Recaptcha where enabled.

Posted Jan 13, 2025 - 20:23 UTC

Investigating

We are investigating an issue that is affecting new borrower account creation due to issues with Google Recaptcha. This appears to only be affecting customers who have Google Recaptcha enabled.

Posted Jan 13, 2025 - 20:21 UTC

This incident affected: Lending Platform.