All Systems Operational

Lending Platform Operational
Blend Builder Platform Operational
Blend Public API Operational
LOS Integrations Operational
Blend Close Operational
Connectivity Operational
Disclosures and Documents Operational
Data Reporting API Operational
Product and Pricing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - We scaled up processing capacity on our end to work through the backlog of signature and package completion events between DocuSign and Blend. This backlog has now fully processed, and document e-sign tasks are reflecting completion status successfully. RON, Hybrid Closings, Disclosures, and Follow Up flows using eSign functionality are operating normally.

Thank you for your patience while we worked through this issue.

Jul 31, 12:45 PDT
Update - Our team is still investigating the root cause of the DocuSign e-sign availability issue in Blend environments, but we believe the impact is related to a high volume of events received by DocuSign as part of a recovery mitigation to their outage on Thursday evening, July 30th. Our team is currently determining the best next steps to implement a recovery strategy to resume production e-sign availability via DocuSign.

Current borrower-facing experience does allow for the e-signing of documents within DocuSign, however the signature and package completion events are not being successfully processed between DocuSign and Blend, and as a result the document e-sign tasks are not getting set to complete successfully.

We will share more updates as soon as we our teams have more information.

Jul 31, 11:33 PDT
Update - After further investigation, we have identified two separate issues affecting closings:

RON Closings in Blend Signing Room: DocuSign is currently reporting a service degradation that is impacting notaries’ ability to complete a signing. This began on Jul 30 at 19:53 UTC and can be monitored on the DocuSign Status page (https://status.docusign.com/).

Hybrid Closings, Disclosures, and Follow Up Using eSign Functionality: The outage is causing a large queue in our documents service, which is preventing eSignatures from being applied to documents. This is impacting hybrid closing workflows as well as Disclosure Services and Follow Up flows that rely on eSign functionality. Borrowers may still be able to complete documents, but signature application and task status updates are not processing correctly at this time.

In the meantime, we recommend proceeding with paper closings and disclosures until this issue is resolved.

Jul 31, 10:38 PDT
Update - We are continuing to monitor the Docusign outage that is currently affecting the ability to complete Closing packages for Hybrid and RON closings in Blend. Docusign is continuing their investigation and you can check the status of this incident as well on their status page, https://status.docusign.com/. We are monitoring the situation closely and will provide an update as more information becomes available.

In the meantime, as a precaution, we recommend papering out any closings that may be impacted today.

Jul 31, 09:12 PDT
Identified - We have confirmed an issue that is impacting the status update and ability to complete closing packages for Hybrid and RON closings in Blend. Docusign has also reported these failures on their status page, https://status.docusign.com/. We are monitoring the situation closely and will provide an update as more information becomes available.
Jul 31, 07:19 PDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Resolved - This incident has been resolved.
Jul 29, 12:00 PDT
Update - All Blend monitors for traffic on the Blend Builder Platform are showing full production availability and performance recovery and are fully operational now
Jul 28, 21:12 PDT
Monitoring - We have confirmed the release roll back has addressed production availability. We confirmed that this outage only impact production access for loans on the Blend Builder Platform, and that the Lending Platform is fully operational. We are monitoring the performance of traffic on the Blend Builder Platform, but expect this to be fully operational as on 8:40pm PT.
Jul 28, 21:02 PDT
Update - We are in the process of rolling back the most recent release that we believe will unblock production access. We anticipate this being complete in the next 10 minutes.
Jul 28, 20:34 PDT
Investigating - The Blend platform is currently unavailable. Our product and engineering teams are actively investigating and we will provide frequent status updates shortly.
Jul 28, 20:09 PDT

Jul 28, 2026

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Resolved - The Blend Engineering Team has identified the cause of the intermittent delays affecting our Encompass Partner Document Delivery (PDD) integration, and service has returned to normal.

Our Engineering team has implemented mitigations to restore stability and will continue to monitor the environment closely to ensure the issue does not recur.

We are also continuing work on additional improvements to further strengthen the resiliency of the integration.

Thank you for your patience while we worked to resolve this issue.

Jul 23, 15:02 PDT
Update - Our Engineering team continues to actively investigate the issue causing delays with our Encompass Partner Document Delivery (PDD) integration. We are making progress in isolating the root cause and are working to implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.
Jul 23, 13:11 PDT
Update - We are continuing to investigate the issue that is causing delays with our Encompass Partner Document Delivery (PDD) integration. During this time API performance may be delayed. We are working to resolve this issue as quickly as possible. We appreciate your patience.
Jul 23, 11:29 PDT
Update - We're aware of an issue that is causing delays with our Encompass Partner Document Delivery (PDD) integration. API performance may be delayed. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We appreciate your patience.
Jul 23, 10:05 PDT
Investigating - We're aware of an issue that some users of our Encompass Partner Document Delivery (PDD) integration may be experiencing at this time. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We appreciate your patience.
Jul 23, 09:47 PDT

Jul 22, 2026

Resolved - The fix for this issue has now been deployed, and we believe the matter is fully resolved.
Jul 22, 14:09 PDT
Monitoring - We have identified an issue impacting the ability to send closing packages. A fix has been deployed, and we are actively monitoring the system to confirm that sending functionality has been fully restored. We will provide another update once the issue is fully resolved
Jul 22, 10:52 PDT
Investigating - We are currently investigating an issue where users may be unable to send closing packages to Blend.
Our team is actively working to identify the root cause and restore normal functionality as quickly as possible.
We will continue to monitor the situation closely and provide further updates as more information becomes available.

Jul 22, 09:38 PDT

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.